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Frequently Asked Questions
The things people ask us most. If your question isn't here, email us and a person will answer within one working day.
A 100g bar used daily in the shower lasts most people four to six weeks. Keeping it on a draining dish rather than flat in a pool of water makes a bigger difference than anything else.
Most are, and the Aloe Vera Gentle Soap, Oat Milk & Almond Bar and Barrier Repair Moisturizer are formulated specifically for reactive skin with no added fragrance. Every full ingredient list is printed on the page and the carton, so you can check for anything you react to.
No. We never have, and neither do any of our ingredient suppliers. We do not sell in markets that require animal testing by law.
Because it is cut by hand from a cured block. Colour comes from clays and botanicals that vary batch to batch. The formula does not change, only the marbling.
Yes, but not in the same routine when you are starting out. Use the serum in the morning and retinol at night. If your skin is comfortable after a month, you can experiment with layering.
Soap is wrapped in unbleached paper that goes in your recycling or compost. Bottles and jars are glass with aluminium lids — rinse and recycle both. Only the serum droppers contain mixed plastic, and we take those back at no cost.
We deliver across Pakistan. For orders outside major cities, delivery may take an extra day or two depending on your courier route.